Do you offer Cash on Delivery (COD) & delivery time?
Yes, we offer Cash on Delivery all over Pakistan for your convenience. Orders are usually delivered within 2–7 working days, depending on your city and courier service.
Do you allow parcel opening before payment ?
Not allowed. We rather give 15 days check warranty to return or exchange. Customer shall make parcel opening video at home for any claim.
Which payment methods are available?
We support Cash on Delivery in Pakistan and Prepaid options (e.g., card/bank/wallet) where available. Your checkout page shows the options for your order. Advance payment up to 1000 is asked for bulky parcels that is deducted from total amount.
What if I receive a damaged or wrong item?
No worries! If you receive a damaged, defective, or incorrect product, please contact us within 24 hours for a quick resolution. Parcel opening video is must for any claim.
Do you offer returns or exchanges?
Yes, we offer 15 days easy returns or exchanges according to our return policy. Items must be unused and in original condition.
How can I contact your customer support?
You can reach us via WhatsApp, phone, or email. Our support team responds as quickly as possible. For complaint, kindly whatsapp 03189958529 with details of your order.